How do I know the ice packs are frozen?
As with any liquids, you can tell it is frozen when it gets hard like an ice cube.
Do you sit on the Kool Seat?
NO! The Kool Seat is to be used when you are away from your car. When you return to your car, simply remove the Kool Seat first, then the seat is ready to be occupied.
How long does the Kool Seat stay cold?
The Kool Seat will keep the car seat cool for 6 to 8 hours even in extreme heat. The ice packs will soften over long periods of time, but will still maintain a cooling effect.
Can the Kool Seat be used with any seat?
Yes, the Kool Seat can be used to keep any seat cool. The Kool Seat can be used for an infant car seat, a convertible car seat, a booster seat, the driver’s seat, the passenger’s seat, a wheelchair seat, a bleacher seat; but not the toilet seat…sorry.
Is the Kool Seat hard to transport?
Not at all. The Kool Seat weighs in at 3lbs 4 oz. The easy grab handle makes it super convenient to grab and go. The handle is perfect for hands free operation by sliding it onto your forearm. We know how important free hands can be!
How do I keep the Kool Seat cold?
Prior to the Kool Seat’s first use, you must chill the included gel packs in the freezer until firm or overnight. Then upon returning from your adventure, simply place the Kool Seat back in the freezer so it is ready for your next adventure.
Do I need to remove the gel packs from the Kool Seat bag after each use?
No. Once you have placed the gel packs inside the Kool Seat bag, the gel packs do not need to be removed after each use. The entire unit can be placed in the freezer. It is recommended to periodically remove the ice packs, store them in the freezer which will allow the Kool Seat bag to air out from built up condensation.
Can I wash my Kool Seat?
Absolutely! Simply remove the ice packs and secure the pockets closed. Be sure to store the ice packs in the freezer while you wash your Kool Seat bag. We recommend hanging dry. Just wrap the easy grab handle around the top of a hanger and it will quickly dry. Once dry, reinsert the ice packs and place the entire unit in the freezer.
What is SwaggyBear’s return policy?
We want you to be completely satisfied with your Kool Seat and Swaggy Gear purchase. If you are not, simply return your new merchandise within 15 days of purchase. Just email us at firstname.lastname@example.org for a return authorization number and return shipping instructions. Items not purchased through our website will not be accepted for return or exchange. We recommend sending your items insured. Sorry, shipping charges are not refundable.
Does the Kool Seat have alternative uses?
Yes, when the Kool Seat is not being used to chill a car seat, it can be used to chill perishables inside a cooler or insulated container. Also, the ice packs can be used individually, outside of the Kool Seat bag to chill perishables, or to put a cold compress on injuries. The Kool Seat bag can be used to transport lightweight items when the ice packs are not inside the pockets. Just be careful to not overload it with too much weight.